Monditech Privacy Policy

Last updated: August 2026

About Monditech

Monditech is a technology company that designs, implements and operates enterprise solutions combining software, artificial intelligence and processes. Our offerings include Procurement Intelligence, AI Operations, Custom Digital Products and our proprietary product ecosystem (such as blueEz, AgentLabs, Maestro and other group solutions).

This Privacy Policy describes how we collect, use, store and protect your personal information when you visit monditech.com.br, submit contact or diagnosis forms, request materials or interact with our digital channels. This policy complies with Brazil’s General Data Protection Law (LGPD — Law No. 13.709/2018) and other applicable regulations.

By using our website or submitting data through forms, you agree to the collection and use of information in accordance with this policy. By accepting this policy, you consent that Monditech Tecnologia e Serviços Cloud LTDA, CNPJ No. 42.528.461/0001-81, headquartered in São José dos Pinhais, Paraná, phone: +55 41 99589-0054, email dpo@monditech.com.br, may collect, process and store your personal data as described in this document.

Purpose of data collection

We collect and process your personal data exclusively to: respond to contact and commercial diagnosis requests; present products and solutions suited to your context; provide support; send communications about updates, content or commercial opportunities when there is legitimate interest or consent; comply with legal and regulatory obligations; detect and prevent fraud; and perform analyses to improve our website and services.

Personal data collected

We may collect the following types of information:

  • Personal identification information (name, email, phone, company, role and area)
  • Messages and challenges described in contact or diagnosis forms
  • Browsing and website usage data (pages visited, traffic source, UTMs and interaction events)
  • Technical information (IP address, browser type, operating system and device)
  • Cookie preferences and consent, when applicable
  • Data voluntarily provided in events, downloads or campaigns

Purposes of data use

We use your personal information to:

  • Provide and maintain the institutional website and conversion channels
  • Qualify and handle commercial and support requests
  • Improve website content, journeys and features
  • Send relevant communications about solutions, content or updates
  • Comply with legal and regulatory obligations
  • Detect and prevent fraud and irregular activities
  • Perform aggregated performance and audience analyses

Information sharing

We do not sell, rent or trade your personal information. We may share your data only in the following situations:

  • With your explicit consent
  • To comply with legal or regulatory obligations
  • With service providers that help us operate the website, CRM, analytics, hosting or communications (always under contractual protection safeguards)
  • In the event of a merger, acquisition or sale of company assets
  • To protect our rights, property or safety, as well as that of our users and customers

Cookies and similar technologies

We use cookies and similar technologies to improve browsing experience, remember preferences and analyze website usage in aggregate. You may manage or refuse cookies through your browser settings and the consent banner on the site. For more details about the data processing term used in forms, see also the /legal page.

Security and data protection

In the event of a security incident that may affect your personal data, we will notify you and the competent authorities as required by applicable law.

We implement technical and organizational security measures to protect your personal information:

  • Encryption of data in transit when applicable (HTTPS)
  • Access control and appropriate authentication practices
  • Monitoring and information security best practices
  • Backup and continuity procedures according to criticality
  • Team training and guidance on data protection
  • Contracts and assessments with vendors that process data on our behalf

Data retention and deletion

We keep your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time, except when retention is necessary to comply with legal obligations or to protect our legitimate rights.

Your rights

You have the following rights regarding your personal data:

  • Access: request information about which data we hold about you
  • Correction: request correction of inaccurate or incomplete data
  • Portability: request a copy of your data in a structured format
  • Deletion: request deletion of your personal data
  • Objection: object to the processing of your data
  • Withdrawal: withdraw previously given consents
  • Complaint: lodge a complaint with Brazil’s National Data Protection Authority (ANPD)

Changes to this policy

We may update this privacy policy periodically. We will notify you of significant changes through the website or other appropriate channels. We recommend that you review this page regularly to stay informed about how we protect your information.

Company identification

This privacy policy is hosted on our verified domain monditech.com.br, owned and controlled by Monditech. It is publicly accessible at https://monditech.com.br/privacy and does not require login or authentication to be viewed, ensuring transparency about how personal data is handled.